Main purpose of role:

· To provide holistic, family-centred, and trauma-informed support to young carers and young adult carers (aged 5–25) and their families.

· To act a key link between home, school, health, and social care—advocating for families and ensuring young carers receive the right support to thrive.

· To reduce the impact of caring responsibilities by improving family relationships, school attendance, wellbeing, and access to support.

· To provide early intervention and practical assistance for families facing hardship, ensuring they are aware of and can access financial, emotional, and community support.

· To strengthen family resilience and help young carers develop emotional regulation, confidence, and life skills.

· To identify barriers impacting education, wellbeing, or home life and develop person-centred action plans to address these collaboratively with families and professionals.

· To work collaboratively with the Young Carers Lead, Engagement Worker, and Assessment Lead to ensure joined-up support across all aspects of the service.

Key responsibilities

1. Family Support and Early Intervention

• Provide one-to-one, family-based, and small-group interventions to young carers and their families in home, school, or community settings.
• Identify and assess needs using a person-centred, trauma-informed approach that empowers both the young carer and their family.
• Support families to access early help and statutory or voluntary services, advocating on their behalf where necessary.
• Work with families to address issues such as school attendance, behavioural challenges, emotional wellbeing, or financial hardship.
• Develop and maintain trusting relationships with families to help reduce crisis situations and promote resilience.

2. Advocacy and Multi-Agency Collaboration

• Act as the primary link between families and key professionals, including schools, social workers, GPs, mental health services, and local authority early help teams.
• Attend and contribute to multi-agency meetings, providing professional insight into the young carer’s experience and family needs.
• Support professionals to better understand and identify young carers within their settings.
• Advocate for young carers’ rights and inclusion in decision-making processes.

3. Financial and Practical Support

• Assist families with accessing benefits, grants, and hardship funds to alleviate cost-of-living pressures.
• Provide signposting and practical support around budgeting, food, transport, and essential needs.
• Work with the Young Carers Lead to coordinate small hardship or wellbeing grants that directly support young carers and their families.

4. Education and Emotional Development

• Support schools in implementing strategies that improve attendance, emotional wellbeing, and engagement for young carers.
• Deliver targeted interventions that develop young carers’ self-esteem, emotional intelligence, and coping skills.
• Support transitions across educational stages (primary to secondary, post-16, and into adulthood).

5. Partnership and Community Engagement

• Build and sustain positive working relationships with professionals across education, health, and voluntary sectors.
• Collaborate with community organisations to enhance family wellbeing and promote inclusion.
• Represent Harrow Carers at local events, steering groups, and professional forums as required.
• Contribute to raising awareness of young carers’ issues within the community through outreach and presentations.

6. Monitoring, Evaluation, and Reporting

• Record all activity accurately on the Charity Log database and maintain up-to-date case notes.
• Collect evidence of outcomes and impact in line with funder and internal monitoring requirements.
• Support the Service Manager with data analysis, evaluation reports, and continuous improvement.
• Reflect on and share learning from family work to strengthen service practice and design

7. General Duties

• Participate in regular supervision, team meetings, and reflective practice sessions.
• Undertake professional development and training to strengthen trauma-informed and family support skills.
• Work flexibly, including occasional after-school or weekend hours, for which time off in lieu will be given.
• Carry out duties in accordance with Harrow Carers’ safeguarding, confidentiality, equality, data protection, and health & safety policies

The above list of responsibilities is not exhaustive. The post-holder will undertake such duties that may be required from time, that are consistent with the role and the needs of the organisation.

Person Specification

Essential

• Proven experience supporting children, young people, or families facing complex or challenging circumstances.
• Understanding of the issues affecting young carers and the wider family context.
• Knowledge of early help, safeguarding, and multi-agency working frameworks.
• Strong interpersonal and advocacy skills with the ability to empower families and build trust.
• Excellent communication, assessment, and record-keeping skills.
• Ability to work independently and manage a varied caseload effectively.
• Commitment to equality, diversity, and inclusive practice.

Desirable

• Experience in family support, education welfare, or community outreach roles.
• Knowledge of trauma-informed and strength-based models of practice.
• Familiarity with Charity Log or similar client management systems.
• Qualification in counselling, social care, psychology, or family work (Level 3 or above).
• Lived experience as a carer or working within carer-focused services.

The above list of responsibilities is not exhaustive. The post-holder will undertake such duties that may be required from time, that are consistent with the role and the needs of the organisation.

To Apply

Please submit a CV and cover letter setting out how you meet each of the criteria in the person specification to tianae.gould@harrowcarers.org

Interviews for the above job will be conducted on an ongoing basis until we find the right candidate for this role. As such, we advise you to submit your application as soon as possible to increase your chances of being considered for an interview.

This is a deeply rewarding opportunity to harness the power of music to enhance wellbeing, foster connection, and bring joy to participants through voice and instruments.

Key Responsibilities

• Plan and lead engaging monthly singing sessions tailored to a mixed-ability group.
• Provide proficient piano accompaniment and vocal leadership.
• Create a welcoming, inclusive, and supportive environment.
• Incorporate gentle warm-ups, breathing exercises, and movement to promote wellbeing.
• Collaborate with volunteers and event organisers to ensure smooth delivery.
• Report to the Dementia Lead.

Skills & Qualities

• Musical Proficiency: Strong piano skills and experience leading choirs or vocal groups, ideally with vulnerable adults.
• Compassion & Patience: A kind, empathetic approach with an understanding of dementia-related challenges.
• Communication: Excellent interpersonal skills to engage participants and their carers.
• Adaptability: Ability to tailor sessions to the group’s needs and mood.
• Reliability: Commitment to consistent monthly sessions.
• Safeguarding: Enhanced DBS check required.
• Professional Cover: Must hold public liability insurance and relevant freelance documentation.

How to Apply

If you’re passionate about the therapeutic power of music and want to make a meaningful impact, we’d love to hear from you. Please send your CV and a short cover letter outlining your experience and availability to Roshanthi.Pereira@harrowcarers.org

We are committed to promoting equal opportunities.