Responsibilities

Primary Tasks

· Responding to requests for carers assessments in a timely and professional manner.

· To support carers through the assessment process. This will include home visits, telephone community outreach

· Develop and review support plans tailored to individual needs

· Apply a strength based and trauma informed approach to assessments.

· Maintain accurate records using Mosaic and Charity log systems (training will be provided)

· To use an asset-based approach considering all services available to carers.

· Identify carers support needs and connect them with statutory, community and voluntary sector services

· Collaborate with Health and Social Care professionals for complex cases.

· Manage and Priortise caseloads effectively

· Ensure Carer registrations comply with Harrow Carers policies.

· Produce monitoring reports as requested by the Head of Adult Serivces

· Raise safeguarding concerns and DOLS concerns where appropriate.

Secondary Tasks

· Signpost and refer carers to external services either universal or statutory

· To support colleagues in other areas of the organisation as when required

· To undertake additional responsibilities as designated by Harrow Carers

· To comply with General Data Protection Regulations relating to personal information of individuals of the public

· To comply with all relevant policies, procedures, and guidelines, including those relating to Safeguarding, Equal Opportunities, Health and Safety, Confidentiality and Dignity at Work.

· Attend regular team meetings, case reviews and supervisions when required.

· It is a required of this role to undertake clinical supervision.

· Participate in Annual Appraisals .

Person Specification

Qulaifications

Level 3 In health and Social Care or relevant qualifications or equivalent experience.

Experience and Knowledge

· Experience of providing front line, holistic support to vulnerable people.

· Proven ability to carry out assessments reviews and Support planning.

· Background in a health and social care setting

· Experience of working with external professionals and organisations

· Good working understanding of supporting unpaid carers and the challenges they face

· Knowledge and understanding of welfare benefits systems for unpaid carers & Care Act 2014

· Understanding of Safeguarding vulnerable adults and deprivation of liberty procedures

· Experience of Deprivation of Liberty Procedures.

· Knowledge of Mental Health Act 2005.

· Good knowledge of Universal Care Plans.

· Understanding and Commitment to Equality of Opportunity and working practices

· Experience of using Charity log (desirable)

· Experience of using Mosaic systems (desirable)

· Experience of completing monitoring and evaluation reports.

Skills

Able to

· Work independently and as part of the team

· Be consistently empathetic

· Work within professional boundaries

· Excellent IT skills knowledge Word, Outlook & Power point

· Proficiency of CRM systems

· Accurate attention to detail

· Flexible, adaptable and proactive attitude

· Excellent organisational skills

· Analytical and problem-solving skills, solution focused

· Enthusiastic and self-motivated

We are committed to promoting equal opportunities.

More Info

 

 

 

Main purpose of role:

· To support young and young adult carers from 5-25 years

· To support the development of new opportunities that help facilitate a better support Young Carers through their educational, and emotional wellbeing whilst allowing for respite care.

· To assist in the development of a smooth transition into adulthood, and further education, training, work or volunteering.

· To support in the mitigation of negative impacts that caring might have had on their lives by providing young and young adult carers with personal development opportunities, growing their life skills, raising aspirations, developing resilience, and improving their future life opportunities.

· To assist in managing strategic partnerships with a range of education, private sector, training and apprenticeship providers to grow our support offer.

· To carry out young carers assessments (Training Provided) which enables young carers to access support that facilitates personal growth, enhances wellbeing, develops resilience and safeguards from abuse.

Key responsibilities:

• To work as part of a team inclusive of the Young Carers, and Young Adult Carer team and service.
• To contribute to the achievement of individual SMART targets in participants’ personal development plans as agreed with YC Manager.
• To contribute, and assist in the delivery of annual user-led programme of workshops that offer young, and young adult carers the life skills that will help them to become better supported young/young adult carers which raise aspirations, and improve employability, and future life prospects.

4. To assist in maintaining existing relationships with further education providers, youth services, third sector organisations, local employers and apprenticeship schemes, and help develop new strategic relationships that provide progression opportunities for project participants.

• To assist in maintaining the relationship with grant funders, and with the support of the Young Carers Manager provide the requisite feedback and monitoring reports.
• To assist in contributing to the writing of reports including progress / outcome data, and other evidence.
• To assist in sourcing and complete applications for relevant small grant funding to benefit young adult carers, and their families, especially to meet the identified needs of project participants, including accessing hardship grants, and personal funding for essential items such as: clothes, equipment or access to vocational qualifications.
• To assist in the running of the annual programme of social activities offering young, and young adult carers the opportunity to have a life outside of their caring roles.
• To complete activity, and individual risk assessments where required.
• Assist in monitoring outcomes, and carrying out evaluations appropriate to the success of the project.
• To work within defined / allocated budgets, and follow procedures for the reporting of spend.
• Assist in developing social media campaigns.
• Assist in the development, and support of volunteers and casual staff members.
• To ensure the programme is user-led through regular consultation activity, and regularly evaluate participant experience of our services.
• To represent Harrow Carers at external meetings, promote our programme with other services, and ensure a strong working relationship with local schools and colleges.
• To keep comprehensive records of activities using the partners’ Client Record Management system, Charity Log, and ensure accurate data is available when needed.
• To cross refer young adult carers, and their families to other carer services delivered by the partners or beyond, and source support if there is no appropriate provision available locally.
• To take part in regular supervision, and attend meetings when requested to do.
• To take responsibility for own professional development, and identify/attend regular relevant training courses, and conferences.
• To work flexibly, including one evening per week and agreeing of possible occasional weekend work for which time off in lieu will be given.
• To carry out the above tasks in accordance with relevant policies and procedures including Safeguarding Children & Vulnerable Adults, Equal Opportunities, Confidentiality, Information Governance, Risk Assessment and Health and Safety Policies.

The above list of responsibilities is not exhaustive. The post-holder will undertake such duties that may be required from time, that are consistent with the role and the needs of the organisation.

Person Specification

Experience & Education

• Qualified to A Level/BTEC or equivalent in youth work or similar.
• Excellent communication skills; both written and oral.
• Experience and knowledge of safeguarding procedures to protect children and vulnerable adults.
• Experience of project-based working and achieving targets (desirable).
• To be experienced in working on a one-to-one basis with clients and with groups.
• Experience of budget management (desirable).
• Experience of carrying out risk assessments.

Job Related Knowledge

• To be computer literate and experienced in Microsoft WORD and EXCEL.
• Understand carers’ issues and rights (some training can be provided).
• Ability to work individually using your own initiative with little supervision.
• Good organisational and time management skills.
• Ability to always treat service users with respect and dignity, adopting a culturally sensitive. approach which considers the needs of the whole person.
• Ability to build constructive relationships with clients and professionals.
• Understanding and commitment to Equal Opportunities.

Personal Skills

• Have a positive and enthusiastic approach to young people.
• Approachable, calm, coherent, reliable.
• High level of emotional intelligence.
• Self-motivated.
• Creative.
• Good team player.
• Disciplined, and able to plan and manage time effectively.

Other Qualities

• A clean driving license, and access to a vehicle for working hours (desirable)
• Flexibility in terms of working outside normal hours as, and when necessary.
• Ability to take initiative within the team in the betterment of our support to Young, and Young Adult Carers in Harrow.

 

We are committed to promoting equal opportunities.

More Info

 

 

 

We are committed to promoting equal opportunities.