Caring for someone is mentally and physically demanding. You may need additional help or some downtime from your caring duties. Our fully trained Care Support Workers can step in to support you as much or as little as you want, whether it’s occasional help or something more regular.

Find out more below on how you can take a break.

Harrow Carers’ Homecare Service

Harrow Carers’ Homecare Service provides support for unpaid carers in Harrow and its neighbouring boroughs. We are regulated by the Care Quality Commission and are specialised in the provision of high quality homecare services for adults, young people and children in the area. 

We directly employ all our care support workers. Our rigorous recruitment procedures are in line with CQC guidelines. We ensure our care support workers are inducted, trained, supported and monitored to meet service users’ needs. To ensure quality service delivery, we make sure our care support workers’ written and verbal communication skills are good. All staff members are trained by qualified and experienced  trainers and are regularly reviewed and monitored to ensure ongoing high quality service delivery.

The Registered Manager is responsible for arranging these reviews. If an insufficient level of competence is evident during review and monitoring processes, then appropriate training and support will be implemented to improve the abilities of our staff.

We provide our reliable care support workers with a dedicated Care Manager who will respond swiftly to any concerns. We provide continuity of care, which means should a carer take a holiday or fall ill or our customer simply doesn’t get on with them, we will provide with a replacement. At Harrow Carers Homecare Service, we don’t wait for our customers to have a problem before solving it, we pro-actively monitor our carer support workers, support and give ongoing training to ensure we offer the best possible services.

Our scope of services is second to none, we believe that personal service is important in making life more enjoyable and comfortable. Our 24 hour telephone on-call service operates 7 days a week, 365 days a year to deal with any emergencies and there is always an experienced member of staff who can be consulted day or night.

We already have in place a senior management team with many years’ experience in the care sector and with an ethos to deliver care services that are genuinely tailored to the needs of our clients. Our mission is to do things differently by placing the customer at the centre of everything we do.

Want to know more?
Call us on 020 8868 5224

 CQC Rating 

CQC [Provider ID: 1-2290286475 | Location ID: 1-2290286848].

Click Here to see our latest (March 2019) CQC inspection results.

Are you worried about relative?

Are you worried about the health or welfare of a parent, relative or friend?

It’s never easy coming to terms with the possibility that your mother or father may no longer be coping properly on their own at home. Although they may assure you that everything is “just fine”, you can tell they are starting to struggle.
What is the best course of action? It’s often a difficult subject to discuss with a parent, especially if they are fiercely independent. But there are options which can improve their situation and their quality of life whilst giving you peace of mind. Our experienced and caring team can discuss the situation confidentially with you and provide an assessment of the options available in a friendly and professional way. Call us to find out more 03300 88 2224.

Why not support us?

Every donation helps; whether it’s a one-off contribution like a legacy donation or a monthly direct debit. Your donations can help us create new services and provide better support to our carers. From complementary therapies to counselling and training for carers, your help can go a long way. Additionally, we have a number of ways you can fundraise by simply thinking of us when you go about your day-to-day lives!

What are the options for an ageing parent, relative or friend who is slowing down but wants to maintain their independence?

Leave things as they are for the time being: In view of the difficulties you may encounter in discussing this whole subject with your loved one, this can be tempting! But even if they seem to be coping quite well most of the time and just have the occasional ‘lapse’, it would be wise to begin to prepare for the possibility of requiring more care in future.

A move to an assisted living facility: This would enable your loved one to receive 24 hour care and support, but it would still involve them moving out of their own home, with all the disruption and trauma this would entail. It should also be noted that local authority facilities are few and far between, while private “retirement flats” can be extremely costly to buy, come with inflated service charges and can be notoriously difficult to sell.

Another major disadvantage of encouraging your loved one into an assisted living complex is that, if their health should take a turn for the worse, requiring them to make a further move into a care or nursing home, this would involve a further round of disruption and expense.

Dedicated and customised live-in care: Live-in care with Harrow Carers will offer your loved one complete continuity of care provided by a reliable professional carer they will quickly get to know and trust. Our care service offers security and peace of mind for the whole family.

Have your loved one move in with you: This solution is likely to be the cheapest of all the care options available, but it may not be possible for a whole host of reasons, many of them practical and some of them emotional. To begin with, it might not be an option that any of the parties involved would ever agree to

A move to a residential care home: This will of course require your loved one to sell their home, dispose of most of their furniture and possessions and get used to the more communal style of living associated with a care home. Whilst some people will adapt quite happily to life in a care home, many others will find the loss of freedom very challenging and may lose all sense of purpose in an environment where they have little independence and where nearly everything is done for them.

Daily visiting care: Daily visiting care is designed for older people who are starting to struggle with just one or two of the activities of daily living, such as personal care, shopping and cooking their own meals, safe transfers or remembering to take their medication at the right time. It tends to work best if the care is provided by a small and stable team of carers. However, many visiting care providers may have trouble recruiting and retaining reliable staff and many service users find that rarely a week goes by without at least one call being missed or shortened because of staff sickness, traffic problems, or calls with other clients taking longer than expected. One other point to bear in mind is that once someone requires more than 4 hours of care per day, it can work out more cost-effective to switch to 24 hour, live-in care.

One variation of daily visiting care is overnight care. This is designed for people who can manage on their own during the day, but tend to have disturbed nights and feel they need the support of a carer overnight. Whilst this is a valuable service, it can work out extremely expensive – often as much as £1,200 a week, the average, now in England.

“Harrow Carers was my salvation, it relieved the pressures  for me and gave me the relief of my own peer group.”

– Hannah

“Harrow Carers was my salvation, it relieved the pressures  for me and gave me the relief of my own peer group.”

– Hannah

Types of care we offer

We offer full-time, one to one, live-in care to meet the following needs:

  • Ongoing care and companionship
  • Respite care
  • Live-in care
  • Double-up care
  • Dementia care
  • Hospital aftercare
  • It is affordable
  • It is practical
  • It is safe

Case Studies

Ruth, our Care Support Worker, is featured here with Freda who has regained her independence and dignity from her illness and below is what her daughter had to say about the services we provided. Ruth has 13 years’ experience in caring for the elderly and speaks excellent English and Portuguese.

“When my mother suffered stroke, I knew something had to be done after the struggle of juggling her care and my job. I contacted Harrow Carers, who were very helpful to discuss all the options that were available for mum, and I found them to be so reassuring and supportive”.

“I had no doubt that live-in-care would be the right option for my mother. They chose a lovely carer for mum who was not only able to provide her with support she needed but who shared some of the same interests as her which meant they hit off pretty much straight away”.


Geraldine, is a carer for her son Paul. Joseph, our care support worker, allows Geraldine time to herself to do other things outside of being responsible for Paul and allows her to take a break from her responsibilities.

See the full story in our feature on our Youtube account.

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