FAQs

Your Questions 

We hope you find the information we share on the website useful and informative. Below we gathered answers to some of the most frequently asked questions. If you still have a specific enquiry or concern, please get in touch with us so that we can help.

Your Questions

Are you run by the council?

Though the name might suggest it, we are not run by the council and operate independently as a charity within Harrow. We operate mainly through the funding generated by generous donations and membership payments.

What if I can't afford to sign up for membership but need your services?

We know that in some cases the membership fee can be a tough thing to pay for, however, we can support you in getting a carers assessment in order to afford the services you need from us.

Do I need a membership to use any of your services you provide?

Membership is only required for specific services we provide, see the membership page *Link membership page* for more details on what is included and what is not. You can still make use of our open services such as SWiSH and Working for Carers.

Can I have a taster of the membership services?

Yes! We allow carers to have a trial period of our membership services before we require them to fully sign up and become paying members. We find it is always best to know what you’re spending your money on.

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